How can we use design to prioritize human interaction and spend less time on our screens?

Idea in Brief

  • It’s important to evaluate tech’s continued development with a critical eye and define what overreach is and isn’t. UX designers have to use a human-first mindset in their work.


Ideas from Deloitte: How the next generation digital workplace will leverage technology to create personalized experiences for workers.

Written by Greg Vert, Senior Manager at Deloitte Consulting.

If there’s a silver lining to be found amid the devastation of the global pandemic it might be the way it’s snapped everyone’s priorities into sharp focus. From a business perspective, the boundaries between work and life have disintegrated for virtual workers, and frontline workers are busier than ever. Organizations need to respond by reimagining the way they support and empower their workforces using technology.

Thankfully, this urgent need to evolve workforce experiences coincides with the continued evolution and availability of AI solutions, presenting opportunities to make renewed investments in well-being…


Some of the more persistent myths about conversational AI

Idea in Brief

Conversational AI represents a vast, emergent set of technologies obscured by layers of hype and misinformation. Here are some common myths:

  • Conversational AI is just talking to machines.


UX Magazine contributing editor Josh Tyson and his beloved coffee grinder.

Wherein a broken coffee grinder provides lessons in empathy.

Making a pot of coffee is one of my favorite morning rituals. After assembling my AeroPress, I set the kettle on and push the start button on my trusty Cuisinart burr grinder. It was a hand-me-down from a friend, so I’ve always had a soft spot for the device, but recently it endeared itself to me even more.

How? By not working properly.

Once or twice a month, when I press the start button, it makes one belabored turn and then stops. I’ve discovered that if I hold down the…


Microsoft 365’s new workplace analytics join a handful of invasive surveillance apps, trading trust for a potential boost in productivity.

Written by Josh Tyson

Listen to the article:

Along with every other aspect of daily existence, the COVID-19 pandemic has upended the experience of work, with scores of employees all over the world completing daily duties in their home offices (or at their kitchen counters).

According to Nicholas Bloom, Professor of Economics in Stanford’s School of Humanities and Sciences, 42% of the American labor force is now working from home full-time. This undoubtedly poses challenges for businesses in terms of charting productivity, but the news on that front has been encouraging.

A Mercer survey of 800 businesses found that…

UX Magazine

Defining and informing the complex field of user experience (UX) through frequent publication of high-quality articles for experts and newcomers alike.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store